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New Big ‘I’ Survey Reveals COVID-19 Pandemic’s Impact on Independent Agencies
A national survey of Big “I” leadership agencies by the Independent Insurance Agents & Brokers of America (the Big “I”) shows that the COVID-19 pandemic continues to have a significant impact on the day-to-day operations of independent insurance agencies as the crisis lingers.
Top findings from the survey include:
Almost half of agencies transitioned all or most of their staff to remote work.
Nearly half of agencies report decreased revenue for 2020.
46% of agencies have experienced a loss of commercial lines clients.
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