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2022 CRM: Principles of Risk Management


You will receive invitations from GoToWebinar for each session. State CE credit requires full attendance at all live webinars.
If you need to cancel or reschedule please reach out to the National Alliance directly: alliance@scic.com or 800-633-2165.

**ALL TIMES LISTED ARE EASTERN TIMES**
Unless noted otherwise.

IMPORTANT DATES
Access to course content such as Webinar Recordings, Notebook, and Resources expire at 11:59 p.m. CDT on: February 20, 2022
First Available Exam Date: February 21, 2022
FINAL Available Exam Date: February 24, 2022
Exam must be completed by 11:59 p.m. CDT on: February 24, 2022


Webinar Access
You will be sent invitations/access links directly from GoToWebinar by Wednesday February 9, 2022.  If you do not receive your invitations to the GoToWebinar sessions, please email Cassie (cyoung@bigiky.org) to request them.  There will be separate join links sent for morning and afternoon session each day.  You should receive a total of four invitations. 

Agenda
Education Consultant: Lynne Lovell

Day 1 with Speaker Jeff Driver
Wednesday, February 16, 2022 (EST)
  • 7:30am- LOGIN and get ready!**** 
  • 8:00 a.m. – 12:15 p.m. Introduction to Enterprise Risk Management
  • 1:15 p.m. – 3:15 p.m. Risk Management and the Organization
  • 3:15 p.m. – 5:15 p.m. Introduction to Risk Identification
  • 5:15 p.m. – 5:30 p.m. Exam Briefing

Day 2 with Speaker Jeff Williams
Thursday, February 17, 2022 (EST)
  • 7:30am- LOGIN and get ready!****  
  • 8:00 a.m. – 10:00 a.m. Risk Identification Methods I – Self Administered Tools
  • 10:00 a.m. – 12:00 p.m. Risk Identification Methods II – Loss Data Analysis
  • 1:00 p.m. – 4:00 p.m. Risk Identification Methods III – Financial Statements Analysis
  • 4:00 p.m. – 5:00 p.m. Risk Identification Methods IV – Internal and External Review

****CLASS STARTS PROMPTLY AT 8am.  If you need troubleshooting assistance contact Cassie PRIOR to the start of class.  
If you do not have GoToWebinar downloaded on your computer you will need to install it.  Please see below information about Connection. ****


Course Materials

  • Download the course materials in PDF format.  You can print the materials or download them to an e-reader or laptop for reference during the webinar.  
  • You will also be able to access the notebook on your PROfile 7 days prior to the start of the class.

Attendance Compliance

  • Attendance is tracked via random attendance checks throughout the presentation.  
  • You must reply to every attendance check.  
  • Full attendance is required for earning CE credit and designation update credit. 

 Polls

In order to count attendance, polls will be launched unannounced throughout the webinar. 

  • There will be three polls per hour. The poll will be a blue screen that takes up the entire screen for 30-60 seconds. 
  • Simply choose one of the answer choices to acknowledge your attendance. 
  • If you ever have issues with a poll please type in the question box ' poll #_ I am here' and your attendance will be noted by the webinar coordinator.
  • If you have any technical or attendance-related issues during the webinar, you must communicate them to the coordinator in the question box.

Connection Information

IMPORTANT: REVIEW THE FOLLOWING ITEMS BEFORE THE SCHEDULED START TIME.

How to use GoToWebinar: https://support.goto.com/webinar/att-guide  

Logging in early to the webinar allows time for troubleshooting if necessary.  For connection issues, please contact Cassie Young, cyoung@bigiky.org or (502)-245-5432 ext 105.

  1. Log in at least 30 minutes prior to start time.  This allows time for any necessary troubleshooting.
  2. Pay close attention to your instructor's opening comments for important rules, including the attendance policy. If you fail to comply with any of the rules, you may be removed from the webinar and unable to receive CE or designation update credit.
  3. Clicking the join link will bring you directly into the webinar.  You will not need to enter your names it has already been entered from your registration. 

Firewalls

If when trying to join the webinar an error message is received it is most likely an issue with a firewall block. You should try accessing the webinar outside of the company network or outside of Citrix. You may also attend on the GoToWebinar smartphone app from Google Play or the App Store.


Requesting CE Credits

The National Alliance will file your CE credits with the state insurance departments within 10 days of course completion. 

Instructions for requesting CE on PROfile:

REQUESTING CE:

  1. Go to The National Alliance website www.scic.com.
  2. Click on Sign In at the top of the page to sign into PROfile.
  3. Click on the Course History tab.
  4. Under the 'Action' column, select 'Request/Decline CE' to complete and submit your request.

You must complete your request by the end of the course. For accurate reporting, participants must include their name (as it appears on their license), state of license, and license/NPN number. CE will be processed after attendance is verified. Most states require 100% attendance for state CE credit.


Exam

Exam Availability

Your exam will be accessed through the National Alliance's Learning Management System (LMS).  The exam will be available to you beginning at 12:01 am CST on Monday, February 21, 2021, through 11:59 pm CST on Thursday, February 24, 2022.  You will have two and a half hours to complete the exam once you begin.  All questions are essay/short answer.

Exam Proctor

All final exams require you to have a proctor who is a disinterested third party to monitor your exam. Your proctor must be present when you launch the exam through the entirety of your attempt. You have three options when choosing a proctor. The National Alliance highly suggests Option #1.

  • Option #1:  You may use MonitorEdu as a virtual proctoring option. With MonitorEDU, an extra device such as a smartphone or tablet is required. A proctor will observe you remotely on camera while you complete the exam at home or work. No appointment is necessary, and proctors are always available. First navigate to the MonitorEDU website and pay their $15 proctoring fee. When you are ready to take the exam during the exam window, return to this site and click “connect to proctor.” 
  • Option #2: You may visit a brick-and-mortar testing location. The quickest way to locate a proctor in your area is to conduct a Google search for “approved proctors near me.” Your search results will yield official testing centers at colleges, universities, libraries, and learning centers. Licensee Insurance Associations (PIA, IIA, etc.) are approved in-person testing locations.
  • Option #3: Someone in a dedicated HR or training department role within your organization may sit with you to proctor your exam.

Exam Proctoring Rules

Submitting your Proctor for Approval

  • In your account at https://pro.scic.com, you will need to submit your selected Proctor's information to The National Alliance prior to testing.  The National Alliance will send exam instructions, including an exam access PIN, to your Proctor's email address.  
  • To submit a Proctor to The National Alliance, you will need to log into your account, navigate to your Course History, and click on the button that says Proctor next to your course.
  • If The National Alliance finds that your selected Proctor does not meet the definition of the disinterested third-party as explained above, they may contact you about the need to select a new Proctor prior to testing. 

Please watch a short video to help you better navigate the online exam process. Do not be alarmed if the requested proctor information is different than in the video, necessary information varies from course to course.

https://vimeo.com/474962441/1119e6bb6c 


Instructions for Accessing and Taking the Exam:

Accessing the Exam

  • During the exam window mentioned above, you will have access to the online exam via your PROfile account.  Your PROfile is your official CRM tracking platform through the National Alliance.  Use the link below to access your PROfile.  If you have not accessed your PROfile before or if you forget your login information, you can request it from the login page.  If this is the first CRM program you're attending you will not have a PROfile account.  You should contact The National Alliance for further assistance at 800-633-2165.
  • You will access the online exam via your account at https://pro.scic.com.  Once you log in via The National Alliance website, www.scic.com, you will be taken to your home screen or landing page.  To access your online exam from that home page, please refer to the top right hand portion of the screen where it shows a blue button that says Launch Learning Portal.

Sign in (scic.com)

Note: We suggest that you access your PROfile prior to the exam window opening so you can work out any login issues in advance.  This will avoid any added tension during the exam window.

The Exam – Step-By-Step

  1. Visit the www.scic.com website and sign in to your PROfile.  After logging in, you will be taken to your account's homepage.
  2. Click on Launch Learning Portal  (top right portion of the screen).  You are now entering the Learning Portal.
  3. Click on the Learning Center (orange) box in the middle of the page and locate your current course in your course list.  Click Launch.
  4. Find the exam item in the table of contents and open the exam page and follow the prompts on screen.  
  5. Complete the exam!

For urgent exam issues, such as not being able to access your exam, please contact examhelp@scic.com

 Exam Tips and Notes

  1. Question responses will save automatically when the test-taker goes to the next page.
  2. Exam-takers should plan for a quiet environment without distractions.
  3. No notebooks, study materials, or cell phones are allowed during the exam.
  4. You may have a blank sheet of scratch paper and a simple function calculator during the exam.  The sheet of paper needs to be destroyed after testing and no programmable or financial calculators are allowed.
  5. Leaving the exam room is not allowed, except to use the restrooms.  No cell phones or other materials may be taken with the student when they leave the room.
  6. The proctor must be in the room during the exam and remain in a location where they can see the participant's screen.
  7. The digital exam has a time clock to help the proctor enforce the time limit.  All exams will auto submit after time expires.  Participants finishing the exam before time has expired are permitted to submit their exam.
If you have technical difficulties connecting to the exam, please contact examhelp@scic.com



Please check FAQ's here for more information.
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